getmorestudents

Table of Contents

• Introduction
• Instructions
  • Step 1: Preparing the Dates
  • Step 2: Login to StudioHub
  • Step 3: Access the Custom Values List View
  • Step 4: Find the blackout_dates Custom Value
  • Step 5: Edit the blackout_dates Custom Value
• Conclusion

Introduction

The blackout dates feature in StudioHub allows you to pause automations on specific days, such as holidays or days when your business is closed. This guide will walk you through the steps to configure these blackout dates in your system, ensuring that no messages are sent to clients on these selected days.

Instructions

Step 1: Preparing the Dates

It is recommended to set blackout dates for the entire year in advance. Preparing a list of dates beforehand will make the process smoother.

1. Open a text editor like Notepad (Windows) or TextEdit (Mac).
   
   

2. Enter the dates in the Notepad (as shown in the image below) using the U.S. date format m/d/yyyy, separated by commas and spaces. For eg.: 7/4/2024, 12/25/2024, 1/1/2025.
   
   Example:

   • Independence Day: 7/4/2024
     
     

   • Christmas Day: 12/25/2024
     
     

   • New Year's Day: 1/1/2025
     
     Note: Leading zeroes are not required for single-digit days or months 
     
     
     
     

3. Select all and Copy the dates, which we will later paste in the end.
    
    

Step 2: Login to StudioHub

1. Open a web browser like Google Chrome and navigate to app.getmorestudents.net.
   
   

2. Enter your credentials to log in to your StudioHub account.
   
   

Step 3: Access the Custom Values List View

1. In StudioHub,  click on Settings in the left sidebar menu.
   
   

   
   

   

    
   
   

2. Scroll down and select Custom Values in the left sidebar itself.

   
   
   

   

    

Step 4: Find the blackout_dates Custom Value

1. Type blackout in the search bar as shown below. 
   
   

    
   
   

2. You will see the blackout_dates custom value.
   
   
   

    

Step 5: Edit the blackout_dates Custom Value

1. Edit the Value: 

   • Click the three dots next to blackout_dates and select Edit Custom Value. 
     
     

     
     

     

        
     
     

   • A pop-up will appear, paste your pre-prepared dates in the correct format in the Value field as shown in the image below.
     
     
     Example: 7/4/2024, 12/25/2024, 1/1/2025
     
     
     

     ‼️ Important ‼️
     Dates must be in the correct format, or the automations may not pause on the intended days.

     
     
      
     
     

2. Click Update to save your blackout dates.
   
   
   

Conclusion

By following these steps, you've successfully configured blackout dates in StudioHub, ensuring that automated messages are paused on important days. This feature helps maintain professional boundaries and respects key dates for both you and your clients.