Introduction

In this article, you'll learn how to create a dedicated sending domain and how to connect it to StudioHub. Please, make sure to follow the steps below.


Instructions


Step 1: Accessing Email Services

  1. Navigate to Settings > Email Settings > Email Services
  2. Click the 'Dedicated domain' button




        3. Click on "Add domain"


        4. In the box that says "Enter Domain Name" you are going to type "sh.{your domain name}".


For example: 


If your domain name is "northdancestudio.com", then you're going to type "sh.northdancestudio.com"


If your domain name is "fungymnastics.net", then you're going to type "sh.fungymnastics.net"




        5. Press "Add & Verify"


        6. Press "Add record manually"



Once you see the screen below, you're ready for step 2.








Step 2: Accessing your DNS records


For this step, you'll need to access your domain's DNS records.


Here are instructions for common providers:



Once you have accessed your domain DNS records, you're ready for step 3.




  1. Step 3: Applying DNS Records


  1. Apply your new DNS records found in the screen below to your company’s DNS provider’s platform to activate the sending domain. (Every domain host will have a slightly different method of doing this.)




Note: 

The propagation process can take up to 24 hours. If it has been longer than 24 hours please double-check your DNS settings by following the process above







Step 4: Verify your domain. 

  1. Press "Verify Records"


**Sometimes it will take a few tries before the domain is verified.


If your domain doesn't immediately get verified, wait 30 seconds, and try pressing the "Verify Records" button again. 


If it still doesn't work, try a couple of more times.


If it doesn't work, see the FAQ section of this article.






WARNING ⚠️


After you have created a dedicated domain, it's crucial to establish a strong domain reputation to ensure your emails reach their intended inboxes and not the spam folder. Here are some best practices to follow.


  1. Start Slowly: In the first 4 weeks, limit yourself to sending no more than 20 emails per day. This gradual approach helps in building a positive sending reputation.

  2. Email the Right People: Make sure to send emails only to individuals who are likely to open and respond to them. Engaged recipients play a key role in establishing a trustworthy domain.

  3. Consistency is Key: Regularly send a moderate number of emails. Avoid sudden spikes in email activity, as this can raise red flags with email service providers.


By following these steps, you'll be on your way to ensuring your emails are seen and engaged with, rather than getting lost in spam folders.




FAQ


Q: I've added a domain, but it is not verified at the time/some of the records are not verified, How do I verify it?

A: If the domain hasn't been verified, it will show up as "inactive" (See screenshot below)




Sometimes it takes up to 24 hours for the records to be propagated. If your records are not verified, please wait some time, and then follow the steps below.



        1. Navigate to Settings - >  Email settings - >  Domain services

        2. Click on the three-dot and verify button



3. You will be able to see the same records and unverified records. once you have added all the records click "Verify Domain" button 













If you need help with this you can hire a contractor from UpWork to help you with this for $10.


Here's how to do this: How to Hire a Contractor from UpWork to help you create a dedicated sending domain.


Conclusion

You have now created a dedicated domain which will help you with the anti-spam measures, ensuring deliverability and security.