Introduction 

Now that your bot is up and running, it's crucial to understand some key points to make the most of this tool. Here are some important tips to ensure smooth bot operation and maximize its effectiveness.



Tips:

  1. Expect Bot Mistakes:
    • Understand that your bot is not perfect and will make occasional mistakes. This is normal, and improvements will come over time.
  2. Monitor Your Bot:
    • Keep a vigilant eye on your bot's conversations. This will help you catch any errors or miscommunications promptly.
  3. Bot's "Booking" Function:
    • The bot may try to guide leads toward booking an appointment. However, it doesn't actually perform the booking itself. You must schedule appointments in StudioHub once the bot indicates it has "booked" a lead.
  4. Bot's Response Limitations:
    • If the bot encounters a query it can't answer, it will notify you. Be prepared to address such situations promptly.
  5. Regularly Check Conversations:
    • Make it a routine to review conversations regularly to ensure that the bot is providing accurate and helpful responses.
  6. Correct Bot Errors:
    • If the bot provides incorrect information or inappropriate responses, switch its status to "No Bot" in the conversation settings to prevent further issues. Check out the Step 3 of this guide 
  7. Expand FAQ:
    • If the bot encounters new questions or scenarios that aren't covered in your FAQ, add them to the FAQ section. This helps the bot learn and provide better responses over time. Refer to this guide.
  8. Confirm Bookings:
    • If the bot successfully convinces a lead to "book", remember that it doesn't complete the booking process. You need to manually book the appointment in StudioHub.
  9. Document Bot Mistakes:
    • Keep a record of any errors or issues caused by the bot. This information can help identify areas for improvement and track the bot's progress.
  10. Identify Mistakes:
    • Note down the names of individuals with whom the bot made mistakes. This will aid in resolving any issues and improving future interactions.



Conclusion

Using your AI bot effectively involves understanding its capabilities and limitations. Embrace the fact that it may make mistakes, but also know that you can improve its performance by monitoring and providing feedback. Regularly check conversations, add new questions to the FAQ, and confirm appointments to ensure a seamless experience for your leads. 


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